 |  | Thomas Schael: Workflow Management Systems for Process OrganisationsThis book introduces the perspective of customer-driven and teamwork-oriented process organisation. Its aim is to design and test concepts of Computer Supported Cooperative Work, especially concepts for workflow management systems, in order to fundamentally improve business processes in enterprises. Its methodological approach to analysis and design of cooperative networks is a response to shortcomings of current support systems and misunderstandings about cooperative work and team-based organisations. Pages: 229 Price: $ 53.95 ISBN: 354065304X Order this book... |
 |  | Wil Van Der Aalst, Kees Van Hee: Workflow Management: Models, Methods, and SystemsThis book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning an organization’s resources and operations, workflow management systems ensure that the right information reaches the right person or computer application at the right time. The book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. Because Petri nets make definitions easier to understand for nonexperts, they facilitate communication between designers and users. The book includes a chapter of case studies, review exercises, and a glossary. Pages: 384 Price: $ 22.00 ISBN: 0262720469 Order this book... |